FAQs

IGA Rewards FAQ's

How do I join IGA Rewards
If your local IGA store is participating in the IGA Rewards Program, signing up is really easy.  Just pop in and ask for an IGA Rewards Card, then regis...
Fri, 7 Feb, 2020 at 1:12 PM
Need to change your email address?
If you need to change or update your email address, you can either contact us using the the 'Contact form' on the previous window or send us an em...
Fri, 7 Feb, 2020 at 12:46 PM
I can't find my local IGA store listed
If you can't find your local IGA Store listed in the registration section of the website, then that Store is not currently participating in the IGA Rew...
Fri, 7 Feb, 2020 at 12:48 PM
Can I use my IGA Rewards Card at any IGA store?
At the moment, no.   Your current loyalty card is specific to your local store.   The store you sign up IGA rewards with is the store you will recei...
Fri, 7 Feb, 2020 at 12:35 PM
Can we get a second card with the same Rewards membership number?
Unfortunately, at the moment, we do not issue duplicate rewards cards.  Separate membership cards require individual registration with an unique email addr...
Wed, 5 Feb, 2020 at 12:14 PM
How do I transfer points from my old account to my new card?
We recommend checking with your preferred store to find out exactly how points are transferred from lost cards to new cards.  Every IGA store is independe...
Wed, 5 Feb, 2020 at 12:00 PM
I’ve lost my old card and can't register my new card online
We can help you register your new IGA Rewards card but will need a few details first. What store did you pick your card up from? The email you used to...
Wed, 5 Feb, 2020 at 12:04 PM
I’ve lost my card, what should I do?
Sorry to hear that you've misplaced your card.  Replacing it is really easy, just pop back into your preferred IGA Rewards store, ask the friendly sta...
Fri, 7 Feb, 2020 at 12:49 PM